Violet was a participant in the New Knowledge New Steps program. One of the barriers to employment was her lack of computer skills which she tried hard to rectify. She would often stay late to practice on the computers because she did not have one at home. At the end of the six week program, she enrolled in the St. Stephen’s Community House Administrative Support course. As part of the course, her practical placement was at the Royal Bank of Canada. After just three weeks at the bank, she called with the exciting news that she was now working there full time.