Ben, a senior living on his own, fell down his basement stairs and suffered a broken neck, knee and elbow. His injuries required extensive surgery and seven months of rehab. Upon release, he returned home with his caseworker, and was confronted by a flooded and freezing cold house. While away, his utilities had been shut off and his home insurance terminated. NLSS was notified and they were able to place him immediately in Jean Dudley House as well as connect him with a reputable contractor who started on the restoration of his home.