Partners for Access and Identification (PAID) Project

Partners for Access and Identification (PAID)The Paid Project is city-wide and helps vulnerable people get the identification they need to access health care, sources of income such as pensions, and other services. Because of the nature of street life, ID is often lost or stolen, and without basic ID—such as a birth certificate, health card or social insurance number—it is impossible to access basic services or find employment. We have over 40 PAID clinic sites in the GTA, and we serve approximately 8,000 homeless people annually.

Through regularly scheduled clinics throughout the city, PAID program works to help individuals who do not have a permanent address.

ID Workers can only assist clients with the following documents:

  • Birth Registration
  • Canadian Birth Certificate – wallet size
  • Verification of Status – replacements (formerly known as Record of Landing)
  • Ontario Health Card, if person does not have an address and ID

Unfortunately, ID Workers cannot assist clients to obtain the following documents:

  • Permanent Resident (PR) Card
  • Canadian Citizenship Card
  • Foreign Birth certificates
  • Canadian or Foreign Passport
  • Ontario Driver Licence
  • Ontario Photo ID Card


Any PAID clients who are in urgent need of ID please contact a member of the PAID team by calling 416.691.7407, Monday to Friday, 9 am – 3 pm.

Applications will be assessed on a case-by-case basis.

To pick up ID clients must:

  1. Call 416.691.7407 to make appointment
  2. Pick up at 3036 Danforth Avenue, Monday to Friday 9 am – 2:30 pm

 Please DO NOT arrive without an appointment.

If applicant is unable to come to 3036 Danforth Avenue, other arrangements can be made.

Physical Distancing rules are in place.

For more information please call 416.691.7407

Clinic locations include:

519 Church Street Community Centre
519 Church Street
Church & Wellesley

Centre for Addiction and Mental Health (CAMH) (closed clinic)
1001 Queen St West
Queen & Ossington

COSTI – North York Housing Help
Sheridan Mall
1700 Wilson Ave, Suite 114
Jane & Wilson

Covenant House (youth only 16-24 years)
20 Gerrard Street East
Yonge & Gerrard

Cummer Avenue United Church
53 Cummer Avenue
Yonge & Cummer

Downsview Dells (closed clinic)
1655 Sheppard Ave. W.

East Scarborough Storefront
4040 Lawrence Ave. E.
Lawrence & Galloway

Evangel Hall
552 Adelaide Street West
Bathurst & King

Evergreen (youth only 16-24 years)
381 Yonge Street
Yonge & Gerrard

Fred Victor Drop-In
145 Queen St. East
Queen & Jarvis

High Park/Parkdale
Employment and Social Services
1900 Dundas Street West
Dundas & Lansdowne

Housing Connection
176 Elm Street
Elm & University

2930 Lakeshore Blvd. W.
Lakeshore & Islington

Employment and Social Services
1225 Kennedy Road, Unit 1
Kennedy & Lawrence

Lawrence Square
Employment and Social Services
Lawrence Square Shopping Mall
700 Lawrence St. E. Unit 330
Lawrence & Allen Road

Maxwell Meighen – Salvation Army
135 Sherbourne St
Sherbourne and Queen

526 Richmond Street East
Richmond and Parliament

Rexdale Community Legal Clinic
Rexdale Community Hub
21 Panorama Court, Suite 24
Kipling & Finch

Scadding Court Community Centre
707 Dundas Street West
Dundas & Bathurst

Scott Mission
502 Spadina Ave
College & Spadina

Seaton House (closed clinic)
339 George Street
Gerrard & Jarvis

Secord Community Centre
91 Barrington Ave.
Main & Danforth

Streets to Homes
129 Peter Street
Peter & Richmond

The Stop – Food Bank
1884 Davenport Rd.
Davenport & Symington

The Works
277 Victoria Street
Victoria & Dundas

Unison Health and Community Services
1651 Keele St.
Keele & Rogers

Warden Woods Community Centre
TCHC Supportive Housing
10 Glen Everest Rd.
Kingston Rd & Queen

Woodgreen Community Centre
650 Queen St. East
Broadview Ave & Queen

YWCA Toronto (closed clinic)
Turning Point for Women
80 Woodlawn Avenue East
Yonge & St. Clair

PAID clinic times and locations that are open to the public. (Note that some clinics are open, and some are closed to the general public.)